Company Liability and Limitations

1. Limitation of Liability

Apex Meridian^® operates under Egyptian Limited Liability Company (LLC) structure, which provides specific protections and limitations regarding company liability.

• Limited liability protection for company members and shareholders
• Liability limited to company assets and capital contributions
• Personal assets of members protected under Egyptian LLC law
• Professional indemnity insurance coverage for technology services

2. Service Liability Limitations

Our AI technology services are provided with specific limitations and disclaimers to ensure clear understanding of responsibilities and expectations.

AI Performance Disclaimers

• AI predictions and recommendations are probabilistic, not guaranteed
• Performance metrics represent targets and may vary based on implementation
• Results depend on data quality, system integration, and usage patterns
• Continuous monitoring and adjustment may be required for optimal performance

Technical Limitations

• Service availability subject to maintenance windows and technical requirements
• Third-party integrations may affect system performance and availability
• Data processing limitations based on computational resources and algorithms
• Network connectivity and infrastructure dependencies acknowledged

3. Exclusions and Limitations

The following exclusions and limitations apply to our services and liability:

Excluded Damages

• Indirect, consequential, or punitive damages
• Loss of profits, revenue, or business opportunities
• Data loss not caused by our direct negligence
• Third-party claims arising from customer's use of our services

Maximum Liability Cap

• Total liability limited to fees paid for services in the 12 months preceding the claim
• Professional indemnity insurance coverage up to policy limits
• Force majeure events exclude liability for service interruptions
• Customer's own negligence or misuse limits our liability exposure

4. Insurance and Risk Management

We maintain comprehensive insurance coverage and risk management practices to protect both our company and our clients.

• Professional indemnity insurance for technology services
• General liability coverage for business operations
• Cyber liability insurance for data protection and security incidents
• Directors and officers insurance for corporate governance protection
• Regular risk assessments and mitigation strategies

5. Customer Responsibilities

Customers have specific responsibilities that affect liability and service delivery:

• Providing accurate and complete information for AI training and implementation
• Following recommended security practices and access controls
• Maintaining appropriate backup and disaster recovery procedures
• Complying with applicable laws and regulations in their jurisdiction
• Promptly reporting issues or concerns to enable timely resolution

6. Dispute Resolution

We are committed to resolving disputes fairly and efficiently through established procedures:

• Initial resolution through direct communication and technical support
• Escalation to management for complex or unresolved issues
• Mediation services available for commercial disputes
• Arbitration under Egyptian Commercial Arbitration Law when required
• Court jurisdiction in Cairo, Egypt for legal proceedings

7. Contact Information

For questions regarding liability, insurance, or legal matters: